Terms and Conditions for Celeste Quarters

Welcome to Celeste Quarters. These Terms and Conditions govern your use of our online platform and the purchase of bespoke celestial-inspired furniture, artisanal astronomy art pieces, high-end planetarium installations, cosmic lighting solutions, sustainable space-themed homewares, and educational outreach products offered by Celeste Quarters. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using our site at Celeste Quarters, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services. These terms apply to all visitors, users, and others who access or use our online platform.

2. Services Provided

Celeste Quarters specializes in creating and offering unique space and astronomy-themed home decor. Our services include, but are not limited to:

3. Orders and Payments

All orders placed through our online platform are subject to acceptance and availability. Prices for our products and services are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. Payment must be received in full before an order is processed and shipped, or before bespoke design work commences.

4. Custom and Bespoke Items

For bespoke celestial-inspired furniture design and high-end planetarium installations, a detailed consultation and design proposal will be provided. Acceptance of the proposal and an initial deposit will signify the commencement of work. Due to the unique nature of custom items, they are non-returnable and non-refundable once production has begun, unless there is a defect or error on our part.

5. Shipping and Delivery

We aim to dispatch all standard orders within the timeframe specified on the product page. Delivery times for bespoke items will be agreed upon during the design consultation. While we endeavor to meet estimated delivery times, we are not liable for any delays caused by unforeseen circumstances or third-party carriers. Shipping costs will be calculated at checkout.

6. Returns and Refunds

Our return policy allows for returns of non-bespoke, unused items in their original packaging within 14 days of receipt, subject to inspection. Refunds will be processed to the original payment method, excluding shipping costs. Custom or bespoke items are generally not eligible for return or refund unless faulty upon arrival. Please refer to our dedicated Returns Policy for more detailed information.

7. Intellectual Property

All content on our online platform, including designs, text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Celeste Quarters or its suppliers and protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content from this site without express written permission from Celeste Quarters.

8. User Conduct

You agree to use our online platform only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our service.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Celeste Quarters shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use our services; (b) any conduct or content of any third party on our services; (c) any content obtained from our online platform; and (d) unauthorized access, use or alteration of your transmissions or content.

10. Indemnification

You agree to indemnify and hold harmless Celeste Quarters, its directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in London, UK.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Celeste Quarters

14 Regent Street,

Floor 3,

London, Greater London,

SW1Y 4HP, UK